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Top Rated Security Providers

The Best Private Security in Rochester, NY

4.4 Average Rating
3 Top Providers
300 Reviews

We've researched and vetted the top private security companies serving Rochester, New York. These providers have been selected based on customer ratings, years of experience, licensing compliance, and service quality. Each company offers comprehensive security solutions with verified track records.

#1

Phoenix Protective Corporation

Founded 2009
15 years experience
4.8
85 reviews

Phoenix Protective Corporation has established itself as a premier security provider in the Rochester region with exceptional customer satisfaction ratings. Specializing in both armed and unarmed security solutions, they serve commercial properties, residential communities, and special events throughout Western New York. Their highly trained personnel and responsive management team have earned them a reputation for reliability and professionalism in the local security industry. The company maintains full licensing and comprehensive insurance coverage while providing customized security solutions tailored to each client's specific needs.

Services Offered

Armed Security OfficersUnarmed Security OfficersMobile PatrolEvent Security
Address
300 State St, Rochester, NY 14614
Website
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#2

Securitas Security Services USA

Founded 1999
25+ years (local presence) experience
4.3
120 reviews

As one of the world's largest security companies with a strong Rochester presence, Securitas brings global resources with local expertise. Their Rochester office serves the entire metropolitan area with comprehensive security solutions including static guarding, mobile patrols, and advanced technology integration. With decades of experience in the region, they provide reliable security services to corporate clients, industrial facilities, healthcare institutions, and educational campuses. Their extensive training programs and standardized operating procedures ensure consistent, high-quality service delivery across all client sites.

Services Offered

Guard ServicesMobile PatrolAlarm ResponseAccess Control
Address
150 Lucius Gordon Dr, West Henrietta, NY 14586
Website
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#3

Allied Universal Security Services

Founded 2016
20+ years (local operations) experience
4.2
95 reviews

Allied Universal maintains a significant operational presence in Rochester, combining national resources with local management to deliver comprehensive security solutions. Their Rochester branch provides services throughout Monroe County and surrounding areas, offering both traditional security officer services and advanced technology solutions. The company is known for its rigorous hiring standards, extensive training programs, and responsive account management. They serve diverse clients including corporate offices, retail centers, manufacturing facilities, and residential communities, with the capability to scale services from small businesses to large enterprise clients.

Services Offered

Security OfficersMobile PatrolEmergency ResponseConsulting Services
Address
150 Metro Park, Rochester, NY 14623
Website
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Frequently Asked Questions

Common questions about private security services in Rochester, New York:

QWhat are the licensing requirements for private security guards and companies operating in Rochester, New York?

In Rochester and throughout New York State, private security companies and individual security guards must be licensed by the New York Department of State's Division of Licensing Services. Security guards must complete an 8-hour pre-assignment training course, pass a background check, and be fingerprinted. They must then complete an additional 16-hour on-the-job training course within 90 days of employment. Armed guards require further specialized training and licensing. Companies themselves must also be licensed as a 'Security Guard Company.' It's crucial to verify that any Rochester-based security provider you hire holds these current, valid state licenses to ensure professionalism and legal compliance.

QWhat types of private security services are most commonly needed for businesses and events in Rochester?

Rochester's diverse economy and active event scene create demand for several specialized security services. For businesses in downtown Rochester, the East End, or industrial parks, manned guarding, access control, and video surveillance are common to deter theft and vandalism. The city's numerous festivals (like the Lilac Festival or Jazz Festival), events at the Blue Cross Arena, and weddings at venues like the Memorial Art Gallery often require professional event security for crowd management and asset protection. Residential security patrols are also sought after in suburban neighborhoods and for apartment complexes. Given Rochester's climate, services that include monitoring for weather-related issues (like parking lot ice or storm damage) are a valuable local consideration.

QHow does hiring an off-duty Rochester Police Officer for private security differ from hiring a standard security guard?

In Rochester, businesses or events can sometimes hire active-duty Rochester Police Department (RPD) officers for secondary employment, often called 'detail work.' These officers have full police powers (arrest, weapon carry) anywhere in the city, even while on private duty. This can provide a significant deterrent. The process typically goes through the RPD's secondary employment unit, and rates are usually higher than for standard licensed guards. In contrast, a standard private security guard's authority is limited to that of a private citizen; they can make citizen's arrests and protect property but operate under their company's and the client's directives. The choice often depends on the specific threat level, location within the city, and budget.

QWhat should I look for when choosing a private security company in the Rochester area?

When selecting a security provider in Rochester, prioritize local expertise and proven reliability. First, verify their New York State security guard company license. Look for a company with experience securing properties or events similar to yours in the Rochester region—understanding specific area challenges, from downtown parking logistics to seasonal weather impacts on patrols. Check for proper insurance (general liability and workers' compensation). Ask for local references and read reviews. Inquire about their hiring and training standards, especially for armed guards if needed. A quality Rochester company will offer a free, on-site consultation to assess your specific risks at locations in Monroe County and provide a tailored plan.

QAre there any local Rochester ordinances or regulations that affect private security operations that I should be aware of?

Yes, while state licensing sets the baseline, Rochester has local ordinances that impact security operations. Key areas include noise ordinances affecting alarm systems—your security company should ensure outdoor sirens comply with duration limits to avoid fines. Parking regulations for security patrol vehicles in residential areas or business districts are important. For events requiring street closures or public space use (like in the South Wedge or Park Avenue areas), security plans often need coordination with the City's Office of Special Events and the RPD. Furthermore, any security signage (e.g., '24-Hour Video Surveillance') must comply with local signage codes. A reputable Rochester-based security firm will be familiar with these municipal rules and can navigate them for you.

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